Privacy Notice 

Our contact details 

Name: Claire Meredith 
Address: Church Street, Helston, TR13 8TG
Phone Number: 01326 753340
E-mail: claire@clairemeredith.co.uk

What type of information we have 

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)

  • Financial information (if you buy from us)

How we get the information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Website usage

  • Marketing preferences / permissions (email subscribers)

  • Event sales

  • Coaching contracts

We have provided more information about how we get your information and why we have it below:

  • Website users: We collect location data to identify where website traffic is sourced. We use cookies to determine website use. 

  • Email subscribers: We collect your details including first name, last name and email address via our website (www.clairemeredith.co.uk). We also collect marketing preferences. We use a third party organisation to store all of this information (Mailchimp) and do not keep copies of your information outside of this. 

  • Event sales: We collect data for event sales to fulfil legal and tax obligations. We collect and hold: full name, address, email address, marketing preferences, financial information (we receive notification of payment including redacted financial information from our third party processor). 

  • Coaching contracts: We collect client data to fulfil legal and tax obligations. We collect and hold: full name, address, email address, marketing preferences, financial information, phone number.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Claire Meredith (claire@clairemeredith.co.uk) 

(b) We have a contractual obligation.

(c) We have a legal obligation.

What we do with the information we have

We use the information that you have given us in order to fulfil contractual, legal and tax obligations. We store information electronically only. We do not share the information with any other business or organisation, except the payment processor through the website (where you buy via our website) and any other third party processor (Stripe and/or Paypal where you have used these merchants instead).

We may share this information with law enforcement should we be required to do so. 

How we store your information 

Your information is securely stored in our office in Helston, Cornwall (UK). 

We keep your information for 7 years. All electronic copies will be destroyed after 7 years by deletion from all storage locations. 

Occasionally paper copies containing names and emails are created for event management. One copy is created and kept securely throughout the event and are destroyed (securely shredded) once the event has taken place. 

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at Claire Meredith, claire@clairemeredith.co.uk if you wish to make a request.

How to complain

Should you have a complaint, please address this to Claire Meredith (claire@clairemeredith.co.uk)

You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address:            

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113

https://ico.org.uk/make-a-complaint/
If you have any questions about this privacy notice or the way we process your data, please contact Claire Meredith here.